COVID-19 Update: Appointments Now Available. Consumers Energy remains committed to the health and wellbeing of our customers, employees and communities here in Michigan. While we temporarily suspended some of our in-home and onsite energy efficiency programs in March, we are now in the process of re-opening them so we can continue helping you save energy and money. You can be assured your safety will continue to be our priority. Our teams will be following enhanced safety protocols, including maintaining social distancing where possible and wearing face masks when within six feet to others. Some programs will offer virtual or no-contact options to our in-person support. We look forward to working with you.