FAQ

Am I eligible?

If you own or manage a multifamily unit with three or more units you are eligible for the direct install and furnace tune-up program. If your building also has a gas and/or electric account through Consumers Energy, you are eligible for additional savings through the prescriptive and custom programs. It is important to know which type of rate code your property has to help us inform you of the incentives you are eligible for.


What products will I receive in the direct install program?

Trained professionals will enter each unit to install high pressure, low volume showerheads, kitchen and bathroom faucet aerators, and compact fluorescent light bulbs (CFLs) and/or Light Emitting Diode bulbs (LEDs). You may also receive pipe insulation for domestic hot water lines. For common areas, there is the opportunity to replace lamps with a candelabra base with CFLs or LEDs. All of these products, along with the professional installation, are provided to you free of charge.


How long does a direct installation take?

Direct installation takes about 5-10 minutes per unit depending on the measures being installed.


What is an Energy Assessment?

While the direct install program targets the individual units, the free energy assessment focuses on the whole property. Our team will identify opportunities for savings through cost effective upgrades to the lighting, HVAC system and building envelope. We will then provide you with an energy assessment that includes prescriptive measures to maximize your energy savings.

Eligible cash incentives for new products include:

  • Programmable thermostats
  • Furnace/boiler tune-ups or replacements
  • Insulation
  • Lighting upgrades
  • ENERGY STAR® Windows
  • Air conditioners

Eligible energy saving technologies include:

  • Boiler controls and steam traps
  • T12 lamps replaced with HP T8 lamps
  • Exit signs retrofitted with LEDs
  • Installation of lighting controls
  • Indoor and outdoor safety lighting installation
  • Any project that saves natural gas or electricity

How long does an energy assessment appointment take?

An energy assessment typically takes an hour; however, times may vary based on building size and design.


What is the Custom Program?

The custom program is available to managers and owners that would like to maximize their energy savings with measures that go above and beyond the direct install or prescriptive measures. Our team will work with you to create an energy efficient program that utilizes energy saved calculations to determine the incentive dollars you will receive. Examples of the calculations are: ≥1 year and ≤ 8 year payback and/or $0.08 per kWh saved (electric) or $5.00 per MCF. The custom program incentives could cover up to 50% of the project cost.

To receive the benefits of a custom program, work with our team to create a pre-approved plan. The project must then be completed within 90 days of approval and within the same program year.


Why is Consumers Energy offering energy efficient incentives?

Consumers Energy has made this commitment because it’s right for our families, for Michigan and for our future. Energy efficiency became a statewide initiative under the Clean, Renewable and Energy Efficiency Act of 2008. Now Consumers Energy is dedicated to offering customers a variety of new energy-saving opportunities. This program is designed to help our customers use electricity and natural gas energy more efficiently, and save money in the process. These programs also create jobs in Michigan and provide long-term benefits to the environment.